FedEx Authorized ShipCenter - Multi Postal Solutions at Tarboro, NC - 115 River Oaks Dr Ste B 27886 (2024)

FAQs

What is FedEx authorized ShipCenter? ›

What is a FedEx Authorized ShipCenter location? Pack-and-ship stores that have been approved to offer FedEx^® services are identified by our official sign posted in their front window. Each store has regular scheduled pickup times for FedEx Express^® and FedEx Ground^® shipments, and can prepare your shipments for you..

If you still need help, call 1.800.GoFedEx 1.800.463.3339.

Or if you'd like more visibility, use FedEx Delivery Manager^®. You can monitor your incoming and outgoing packages throughout the entire delivery process and receive alerts and notifications. You can also call 1.800.GoFedEx 1.800.463.3339 and say “track my package.” Or text “follow” plus your door tag number to 48773.

The recipient has the option to authorize the shipment to be released without anyone present. This change can be requested for FedEx Express packages through FedEx Delivery Manager^® or by signing a FedEx door tag.

If your online shopping return has a FedEx label, you can drop off your sealed and prelabeled package to a Walgreens location of your choice and ask a store associate for assistance. Don't have a label? You can request a FedEx return label from participating online stores.

Call 1.800. GoFedEx 1.800. 463.3339 and say “track my package,” then follow the prompts. Text “follow” plus your door tag number to 48773.

Visit our contact us page and submit the query "Package not mine" in the 'Your Virtual Support Assistant' box on the top center of the page. Follow the steps to open a case with customer service to investigate your delivery.

Generally, we make deliveries from 8 a.m. to 8 p.m. Monday–Friday, and on Saturday and Sunday for residential deliveries. Residential deliveries may be eligible to be redirected to a nearby FedEx location or participating retail location like Walgreens or Dollar General to be held for pickup for up to 7 days.

You can use the carrier-independent ISO standard to determine which carrier a tracking number belongs to. This standard assigns a unique prefix to each carrier, included in the tracking number format. Here are some examples: UPS tracking numbers typically begin with “1Z”

If you got a message that says we'll deliver your package by end of day, your package should arrive before 8 p.m. when FedEx usually stops delivering. To get an estimated delivery time for your package, you can enter your tracking number (or other identifying reference number) into the tracking tool.

Who is the head of customer service at FedEx? ›

Brie Carere is the executive vice president and chief customer officer for FedEx Corp.

How do I schedule a FedEx pickup with a prepaid label? Call customer service at 1.800.GoFedEx or 1.800.463.3339. For a freight pickup, call 1.866.393.4585.

You can choose from thousands of FedEx Office, FedEx Ship Center^®, FedEx Authorized ShipCenter^®, FedEx^® Drop Box,* Walgreens, Dollar General and grocery locations nationwide. Some are even open 24 hours.

FedEx Ground^® is a shipping service for packages under 150 lbs. It delivers to businesses and is faster to more locations than UPS Ground. Your FedEx Ground shipment must be less than 108" in length and 165" in length plus girth (L+2H+2W). FedEx Freight^® is for shipments over 150 lbs.